Why Am I Receiving Mail Regarding My Car Warranty?

Have you noticed an increase in the number of car warranty offers you've received in the mail? You're not alone. Many consumers have reported receiving postcards informing them that their automobile warranties are about to expire.

Why Am I Receiving Mail Regarding My Car Warranty?

For more information about extending or updating your vehicle's warranty, the directions recommend calling the toll-free phone number on the card. If you were thinking of accepting their offer, reconsider. Many of these warranty offerings are nothing more than scams.

Your motor vehicle registration and service history are stored in the motor vehicle service notification record ID. If you call the toll-free number provided, they will assist you in maintaining optimal protection and operation.

The notification may originate from the vehicle's factory maker and contain all of the necessary verbiages to convince anyone that the notification is genuine. But do you disregard the notification with the stated consequences?

How Do They Know If Your Warranties Have Expired?

In most circumstances, they probably don't, but because state motor vehicle data is public, they can learn that you own, say, an eight-year-old SUV and its vehicle identification number. Because most automobiles that old will be out of warranty, telemarketers must make educated estimates about who would be suitable prospects.

How Does the Scam Work?

A vehicle service notice is a mechanism for the manufacturer to warn you that your extended warranty is about to expire and give you enough time to decide how to continue. It functions in the same way as an Internet, cable, or cell phone contract, albeit in a more sophisticated manner.

The motor vehicle service notification letter itself may appear legitimate, with all of the appropriate marks and stamps, as well as a secure seal. When you open it, you'll discover that it contains information on your vehicle, some of which isn't publicly available. There will always be a 1-800 phone number where you can call to arrange for a service extension.

The critical information about the automobile is what makes the fraud appear legitimate and leads most people to believe it is genuine. However, much of the information utilized may be obtained by performing a basic VIN check. Go to your automobile and look at the bottom of your driver's side windscreen—there's a little portion where a series of numbers and letters can be seen. This is the VIN of your vehicle, and it is easily reproduced by a scammer in a public parking lot. The VIN contains a wealth of information on the car, making it an invaluable resource when purchasing a used vehicle.

It's easy to understand how this information could be interpreted to make you assume the letter is coming directly from the dealership or the manufacturer. The fraudster has access to your car's make, model, engine type, and latest recorded odometer reading, allowing them to simply concoct a scenario in which your car has traveled too many miles for the warranty to cover, and the only option is to renew it.

Some scams are outright thievery, in which you transmit money to them only to never hear from them again. However, the vast majority of scams are entirely lawful. They convince you to sign up for an insurance policy, but the contract is written in such a way that you will never be able to file a claim on it. The most common is claiming that your automobile has been misused, regardless of the issue, which automatically voids the warranty you've paid hundreds, if not thousands, of dollars on.

Here are a few pointers for spotting fraudulent notice letters:

  • The letter may not begin with your first and last name; instead, it may begin with "Dear Ford Owner" or other generic terms.
  • The letter's body is authoritative and even frightening, to get you to respond swiftly and without thinking.
  • There is a lack of important information, such as the purchase date, contract code, engine number, and so on.
  • It includes what appears to be important information that may be easily obtained with a VIN check.
  • The only way to get in touch is through a phone number.
  • The letter lacks company information.

How Do They Get away with Phone Calls Claiming to Be from Car Warranty Companies?

This is not a new swindle, but it has reached unprecedented heights. Auto warranty calls and letters were the most prevalent call complaint recorded by customers in 2020, according to the FCC (Federal Communications Commission), and this trend is predicted to continue. You can be sure these scammers are making a lot of money since they wouldn't utilize this method if they weren't.

Scammers are attempting to sell you a $3,000 auto warranty while ignoring the National Do Not Call Registry. They mislead you into thinking you're extending your current warranty. This is misleading and certainly illegal.

To make matters worse, you cannot just block the calls. The technology spoofs area codes and phone numbers, ensuring that you are never contacted by the same number twice. It's terrible news if you wait for the operator and want to be removed from the call list. You've just proven to the robocaller that you're not a robot. That means there will be even more calls. What if you bite the bait and purchase a plan? You probably won't know it was all a fraud until you have an issue with your automobile and learn the warranty isn't valid.

What You Should Do

Verify with the manufacturer if you receive a letter, postcard, or phone call informing you that your car's express warranty is soon to expire. It could be a fraud involving a car warranty. Do not call the number on any letter or postcard you receive, even if it appears to be from the manufacturer. It could be a forgery.

Don't buy a service contract if your vehicle's warranty has ended or is about to expire. Instead, plan by purchasing a dependable vehicle and maintaining it following the manufacturer's recommendations. Then self-insure by saving the money you would have spent on a service contract and putting it toward any necessary repairs or maintenance.

If you feel compelled to buy a service contract, consider one offered by the automobile manufacturer. Third-party contracts are known for having a fine print that excludes numerous types of repairs and refusing claims for whatever the provider considers being a pre-existing ailment. Repairs required due to regular wear and tear may also be excluded. 

Never sign a contract for any goods or service without first reading the terms and conditions, no matter how long the company says you have to change your mind. If a salesperson puts you under pressure to make a purchase immediately, go away.

Here are some further measures you can take:

  • Protect personal information: Never give out personal information such as your Social Security number, credit card information, driver's license number, or bank account number.
  • Double-check: If you think you're speaking with someone from the dealership where you bought your car, hang up and call again using a number you found on the company's website.
  • Do not click any buttons: Pressing buttons during a robocall may result in further calls. Simply hang up the phone.
  • Screen incoming calls: If you have caller ID and do not recognize an incoming call, do not answer it. If it's urgent, they'll leave a message, and you may check the number to make sure it's legitimate before calling them back. A quick Google search can reveal a great deal.
  • Exercise caution with all numbers: Exercise caution even if a number looks to be genuine. Thieves are skilled at spoofing phone numbers to appear to be phoning from a reputable company.
  • File a complaint: While this only takes a few minutes, it can help authorities track down scammers and put an end to these harmful calls. You have the option of filing a complaint with the FCC. Alternatively, you can register a complaint with the Federal Trade Commission.

Do You Require an Extended Car Warranty?

Now that we've gone over the service notification, let's talk about the extended auto warranty. First and foremost, it is not a warranty, but rather an insurance policy put in place to safeguard the consumer from having to pay for costly repairs and parts. Extended insurance coverage is available from the manufacturer (OEM) or third-party providers.

OEM policies include powertrain or "bumper to bumper" coverage. The engine and transmission are covered by powertrain insurance, while bumper-to-bumper coverage includes interior electronics and other equipment. Third parties develop a variety of packages that are generally less expensive than what the manufacturer offers; nevertheless, repairs and components utilized are not guaranteed to be of OEM quality.

So the question is, do you require any of that? The answer is determined by the age and type of vehicle being purchased.

Reasons to Avoid Purchasing an Extended Car Warranty

Dealers will heavily encourage you to purchase an extended warranty with the car, but if you buy a new car, it already comes with a three-year/36,000-mile warranty. You may effectively postpone the purchase of the extended warranty by 2.5 to 3 years and still receive full coverage.

The reason why dealers are so adamant about selling you an extended warranty is that it earns them the most money in commissions. The dealer keeps half of the money you spend on the extended warranty, making the coverage twice as expensive as it should be.

Consider Your Purchasing Habits: Will you keep the car for three, five, or ten years? If you're planning to sell before the warranty kicks in, you don't need it. For some used cars, the cost of the warranty might be as high as the car's value, rendering the warranty useless. Even if you tend to change your seat cover you need a warranty, for that purpose UTV Seat covers provide the best quality seat and warranty over it. While an extended warranty may provide you with peace of mind, it will only be worthwhile if it is utilized to cover an expensive repair.

When you think about it, I've read of a notion that makes a lot of sense. Set aside some money if you're buying a car from a brand known for its dependability, such as Honda or Toyota, instead of obtaining the extended warranty. If your car breaks down, you'll be able to pay for repairs, but it's far more probable that by the time you sell it, you'll be able to keep the majority of your savings.

Reasons to Purchase an Extended Vehicle Warranty

The main reason to acquire an extended warranty is if you're buying a car with a history of breakdowns or expensive parts. Mercedes-Benz and BMW can be quite expensive to maintain, while British automobiles are notorious for falling apart. You may wind up saving multiple times the initial outlay with an extended car warranty.

High-performance cars, sports cars, and conventional models that have been adjusted to produce maximum power have a substantially shorter lifespan because you can't have all that power without sacrificing something. As a result, they're a good choice for an extended auto warranty, ideally OEM, to benefit from high-quality replacement parts.


When it comes to motor vehicle service notifications, there's no need to rush. Instead, call your dealership or the place where you purchased the coverage and ensure that they were the ones who issued you the notice. Otherwise, ignore it because it is a marketing strategy that is not legally a scam.

Many drivers choose to purchase an extended warranty to be worry-free and not have to worry about the costs that may arise. Because it's up to the insurance provider to determine whether your driving was the cause of the damage, there's a good chance you won't get coverage even if you pay for it. If you want to acquire an extended car warranty, make sure you get it from a legitimate company.